while it is a great place to share creativity and all, their banning policy is just wrong. i got suspended (or banned) two days ago for being under the age requirement. the age restriction is 12+, which i am older than. i’ve tried everything to get my account back and nothing is working. there are bigger things that these developers need to worry about. give me my account back

So my tiktok account was hacked even tho I had my email and phone number both attached to my account one day I wake up see my email and a text message from tiktok that my phone number has been removed from tiktok.
Opened TikTok and first thing I see is I’ve been logged out of my TikTok.
That’s when I started getting worried but then after that I started getting texts from different friends about abusive and vulgar messages being sent to them that’s when I was really getting worried and then they started posting on my TikTok bad things about me I had almost 28k followers and over 100k likes.
I have emailed TikTok I have tried to reach out to TikTok thru the app but no response after 3 days of getting no response from TikTok I finally made peace with it and came here to leave this review here so everyone can see how bad TikTok customer service is it would be one thing if it was some normal issue but when someone is getting abused and hacked that is totally unacceptable.
I will leave this comment here until someone from TikTok helps me with my case.

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I love this app, it’s very helpful!

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like it very much

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